Privacy policy

PRIVACY POLICY

Website: https://noremya.com
Company: HORIZYS GROUP
Last Updated: October 20, 2026

At Noremya, we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, make a purchase, contact us, or otherwise interact with our services.

Our website, https://noremya.com (the "Website"), is operated by:

HORIZYS GROUP
French simplified single-shareholder company (SASU)
Share capital: €1,000
Registered with the Paris Trade and Companies Register (RCS) under number 991 791 286
Registered office: 66 Avenue des Champs-Élysées, 75008 Paris, France

Contact email: support@noremya.com

HORIZYS GROUP is responsible for the processing of personal information described in this Privacy Policy, except where another entity acts as an independent controller.

This Privacy Policy should be read alongside our Terms of Service and other applicable policies.

1. Compliance with Privacy Laws

We process personal information in accordance with applicable data protection and privacy laws, including the European Union General Data Protection Regulation (GDPR), the French Data Protection Act, and applicable U.S. state privacy laws.

Depending on your location, different privacy rights and obligations may apply.

We are committed to providing transparency regarding how your personal information is used and shared.

2. Personal Information We Collect

We may collect personal information when you:

  • Browse or interact with our Website.

  • Place an order.

  • Create or access a customer account.

  • Complete a purchase.

  • Contact our customer support team.

  • Subscribe to promotional emails or other marketing communications.

  • Interact with our advertisements.

The information we collect may include:

Personal and contact information

  • First and last name.

  • Email address.

  • Phone number.

  • Billing and shipping addresses.

Order and transaction information

  • Products purchased.

  • Order numbers and purchase history.

  • Payment status, transaction amounts, and payment references.

  • Shipping and delivery information.

  • Return and refund requests.

Technical and browsing information

  • IP address.

  • Browser and device information.

  • Cookies and similar tracking technologies.

  • Pages viewed and interactions with our Website.

  • Referral sources and advertising interactions.

Customer support information

  • Messages and communications sent to our support team.

  • Information provided when requesting assistance, a return, or a refund.

We do not intentionally request sensitive personal information unless necessary for a specific lawful purpose.

3. How We Use Your Information

We may use personal information for the following purposes:

Order fulfillment and delivery

To process purchases, arrange shipments, provide order confirmations, and manage delivery tracking.

Customer support

To respond to inquiries, resolve issues, manage returns, and process refunds.

Payment processing and fraud prevention

To facilitate secure transactions, verify payments, detect suspicious activity, and protect our customers and business.

Website improvement

To analyze how visitors use our Website, improve navigation, and enhance the shopping experience.

Marketing and advertising

To send promotional communications where permitted and provide advertising that may be relevant to your interests.

Legal and regulatory compliance

To comply with applicable accounting, tax, consumer protection, and other legal obligations.

Where the GDPR applies, our legal bases for processing may include performance of a contract, compliance with legal obligations, legitimate interests, and consent where required.

4. Payment Processing

Payments made through our Website are processed using secure third-party payment providers, including Shopify Payments and other payment methods available at checkout.

HORIZYS GROUP does not directly store complete payment card numbers or security codes.

Payment providers process payment information in accordance with their own security standards and privacy policies.

We may retain transaction details, including order references, payment status, transaction amounts, and dates, for accounting, fraud prevention, and legal compliance purposes.

5. Sharing Personal Information

We may disclose personal information to trusted service providers and business partners when reasonably necessary to operate our business.

These may include:

  • Shopify, our e-commerce platform provider.

  • Payment processors and fraud prevention providers.

  • Shipping carriers and logistics partners.

  • Order fulfillment partners and suppliers, including partners located outside the United States and European Union.

  • Customer support and communication providers.

  • Analytics and marketing service providers.

  • Advertising platforms, where applicable.

  • Legal, accounting, and regulatory authorities when required.

Our fulfillment partners may receive the information necessary to prepare and ship orders, including your name, delivery address, phone number where required, and order details.

We may use advertising services such as Meta Ads, and other advertising technologies that help us understand campaign performance and deliver relevant advertisements.

Certain disclosures for advertising purposes may be considered a "sale," "sharing," or "targeted advertising" under applicable U.S. state privacy laws, even when personal information is not exchanged for money.

We do not sell customer contact lists to independent data brokers for direct monetary payment.

We require service providers to handle personal information in accordance with applicable legal and contractual requirements.

6. U.S. State Privacy Rights

Depending on your state of residence and whether the applicable law covers our business, you may have certain rights regarding your personal information.

These rights may include:

  • The right to know what personal information we collect and how it is used.

  • The right to request access to your personal information.

  • The right to request correction of inaccurate information.

  • The right to request deletion of certain personal information.

  • The right to obtain a copy of certain personal information.

  • The right to opt out of certain sales or sharing of personal information.

  • The right to opt out of targeted advertising.

  • The right not to be discriminated against for exercising applicable privacy rights.

These rights may be subject to exceptions and verification requirements under applicable law.

Your Privacy Choices

Where applicable, you may opt out of certain sharing of personal information for targeted advertising through the "Your Privacy Choices" link available in our Website footer.

You may also contact us at:

support@noremya.com

Where required by applicable law, we recognize supported opt-out preference signals, including Global Privacy Control (GPC), for the browser or device used to access our Website.

We will review and respond to eligible privacy requests within the timeframes required by applicable law.

7. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to:

  • Enable essential shopping cart and checkout functionality.

  • Maintain website security and prevent fraud.

  • Remember certain browsing preferences.

  • Understand website traffic and performance.

  • Measure advertising effectiveness.

  • Support personalized advertising where permitted.

Some cookies are strictly necessary for the operation of our Website.

Other cookies and tracking technologies may be used for analytics, marketing, and advertising purposes, subject to applicable privacy requirements.

Where consent is legally required, we provide appropriate consent controls for non-essential cookies.

You can manage your cookie preferences through the privacy tools available on our Website, where provided, or through your browser settings.

Disabling certain cookies may affect some Website functionality.

8. Marketing Communications

If you subscribe to our newsletter or otherwise authorize marketing communications, we may send you emails regarding:

  • New products.

  • Special promotions.

  • Exclusive offers.

  • Product announcements.

  • Other Noremya updates.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our promotional emails.

You may also request removal from our marketing list by contacting support@noremya.com.

Unsubscribing from promotional communications will not prevent us from sending essential transactional messages related to orders, payments, delivery, or customer service.

9. International Data Transfers

HORIZYS GROUP is established in France, but our Website serves customers internationally, including in the United States.

Personal information may be processed or accessed by service providers, payment processors, logistics partners, and other authorized parties located in countries outside your place of residence.

Because certain orders are fulfilled by international suppliers, information necessary for delivery may be transferred to fulfillment partners located in China or other countries.

Where the GDPR applies to international data transfers, we use appropriate safeguards required by law, such as applicable adequacy decisions, Standard Contractual Clauses, or other recognized transfer mechanisms.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to fulfill contractual obligations and comply with applicable legal requirements.

In particular:

  • Order and transaction records may be retained for applicable accounting, tax, and legal retention periods.

  • Customer account information is generally retained while the account remains active and for any additional period required by law.

  • Marketing information is retained as permitted by applicable law and applicable consent or opt-out preferences.

  • Customer support records are retained for as long as reasonably necessary to manage requests and potential disputes.

  • Technical and browsing data is retained in accordance with applicable retention settings and legal requirements.

When information is no longer needed, we take appropriate steps to delete or anonymize it, unless continued retention is legally required.

11. Data Security

We implement reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, disclosure, loss, alteration, or misuse.

Our e-commerce platform and payment providers maintain security measures intended to protect payment and transaction information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

12. European Privacy Rights (GDPR)

Where the GDPR applies, you may have the following rights:

  • Right of access.

  • Right to rectification.

  • Right to erasure.

  • Right to restriction of processing.

  • Right to object to certain processing activities.

  • Right to data portability.

  • Right to withdraw consent at any time where processing is based on consent.

To exercise these rights, please contact:

support@noremya.com

You may also write to:

HORIZYS GROUP
66 Avenue des Champs-Élysées
75008 Paris
France

Where applicable, you have the right to lodge a complaint with a competent data protection authority, including the French Data Protection Authority (CNIL).

13. Children's Privacy

Our Website is intended for general audiences and is not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 in circumstances prohibited by applicable law.

If you believe a child has provided us with personal information inappropriately, please contact us at support@noremya.com so that we can review and address the matter.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, service providers, or applicable legal requirements.

When changes are made, we will update the "Last Updated" date displayed at the top of this page.

Where required by law, we will provide additional notice or obtain consent for material changes.

We encourage you to review this Privacy Policy periodically.

15. Contact Information

For any questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact:

NOREMYA — HORIZYS GROUP

Email: support@noremya.com
Website: https://noremya.com

Registered office:
66 Avenue des Champs-Élysées
75008 Paris
France

Company registration: RCS Paris 991 791 286

We are committed to addressing your privacy concerns and responding to requests in accordance with applicable law.