Terms of sale
TERMS AND CONDITIONS OF SALE
Website: https://noremya.com
Company: HORIZYS GROUP
Last Updated: October 20, 2026
These Terms and Conditions of Sale (the "Terms") govern purchases made through the Noremya website.
Please read these Terms carefully before placing an order. By completing a purchase, you acknowledge that you have read and agree to these Terms, subject to any mandatory consumer rights provided by applicable law.
Article 1 – Definitions
These Terms and Conditions of Sale are issued by:
HORIZYS GROUP
French Simplified Single-Shareholder Company (SASU)
Share capital: €1,000
Registered with the Paris Trade and Companies Register (RCS Paris) under number 991 791 286
Registered office: 66 Avenue des Champs-Élysées, 75008 Paris, France
Email: support@noremya.com
For the purposes of these Terms:
"Website" refers to https://noremya.com and its associated online store pages.
"Products" refers to the physical products, accessories, home goods, lifestyle items, and other merchandise offered for sale through the Website.
"Services" refers to any additional services expressly offered through the Website.
"Seller," "we," "us," or "our" refers to HORIZYS GROUP, operating under the Noremya brand.
"Customer" or "you" refers to any individual or business purchasing Products or Services from the Website.
"Consumer" refers to a natural person purchasing goods primarily for personal, family, or household purposes, subject to the applicable legal definition.
Article 2 – Scope and Application
These Terms apply to purchases made through the Website.
Noremya offers products to customers in the United States and may expand its services to additional countries.
Customers are encouraged to read these Terms, our Privacy Policy, Shipping Policy, and Return & Refund Policy before placing an order.
We may amend these Terms when necessary.
The version applicable to an order is the version in effect when the order is placed, subject to any mandatory legal requirements.
Changes to these Terms will not retroactively remove rights acquired through previously accepted orders.
Article 3 – Customer Service
Our customer support team is available to assist with questions concerning products, orders, shipping, returns, and refunds.
Email: support@noremya.com
Customers should include their order number when contacting customer support about an existing purchase.
Written correspondence may also be sent to:
HORIZYS GROUP
66 Avenue des Champs-Élysées
75008 Paris
France
For business partnerships, media inquiries, and commercial proposals, please contact us by email.
Our registered office is not a product return center. Customers must obtain the appropriate return address from our support team before sending any return.
Article 4 – Ordering Process
The Products available for purchase are those displayed on https://noremya.com.
We make reasonable efforts to ensure that Product descriptions, photographs, specifications, and prices accurately represent the items offered for sale.
Images are provided for illustrative purposes. Minor differences in color or appearance may occur depending on screen settings or product variations. Such differences do not affect the Customer's rights if a Product does not conform to its description.
To place an order, the Customer must:
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Select the desired Product or Products.
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Add the items to the shopping cart.
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Provide accurate billing and shipping information.
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Review the order summary and applicable charges.
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Select an available payment method.
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Confirm the purchase.
After placing an order, the Customer will receive an order confirmation email.
An order may be subject to payment authorization, fraud prevention verification, and product availability.
If an accepted order cannot be fulfilled, we will notify the Customer and provide an appropriate resolution, including a refund where required.
Article 5 – Prices and Payment Methods
Unless otherwise indicated, prices displayed for the United States market are expressed in U.S. dollars (USD).
Prices displayed for other markets may be shown in their respective local currencies.
Applicable taxes, shipping charges, and additional fees will be displayed during checkout where required.
HORIZYS GROUP reserves the right to modify Product prices at any time. However, such changes will not affect orders already accepted at the previously confirmed price.
Available payment methods may include:
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Visa
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Mastercard
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American Express
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Apple Pay
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Google Pay
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Shop Pay
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PayPal, where available
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Other payment methods displayed at checkout
All transactions are processed through secure payment providers.
HORIZYS GROUP does not directly store complete payment card details or payment security codes.
Order confirmations, invoices, and transaction records may be retained for accounting, legal, tax, and fraud prevention purposes.
Article 6 – Shipping and Delivery
Noremya offers Free Tracked Shipping for eligible orders delivered within the United States.
Shipping costs, if any, are displayed before the Customer completes payment.
Orders may be fulfilled and shipped by international suppliers or logistics partners, including fulfillment facilities located in China.
Shipping and delivery estimates are communicated on the Website, on Product pages, or during checkout.
We make reasonable efforts to ship orders within the advertised timeframe.
For orders subject to applicable U.S. shipping regulations, if no shipping timeframe is specified, we will follow the applicable default shipping deadline.
If we are unable to ship an order within the promised or legally applicable timeframe, we will notify the Customer and provide the required options to consent to a delay or cancel the order and receive a prompt refund.
Tracking information
Once an order has shipped, tracking information will be provided when available.
Customers may contact support@noremya.com if they require assistance locating their shipment.
Incorrect shipping addresses
Customers must provide complete and accurate delivery information.
If an address error is identified, Customers should contact us immediately. We will attempt to correct the information before shipment whenever possible.
Additional shipping costs caused by incorrect customer-provided information may apply where appropriately disclosed and legally permitted.
Lost or missing packages
If a package is marked as delivered but cannot be located, Customers should contact our support team.
We may request relevant delivery information or investigate the shipment with the carrier before determining an appropriate resolution.
Nothing in this section removes rights or remedies available under applicable law.
International duties and taxes
For cross-border shipments, customs duties, import taxes, or processing fees may apply.
Any responsibility for such charges will be disclosed in accordance with the applicable shipping terms and legal requirements.
Customers can find further information in our Shipping Policy.
Article 7 – Returns, Cancellations, and 30-Day Money-Back Guarantee
At Noremya, Customer satisfaction is important to us.
We offer a 30-Day Money-Back Guarantee on eligible Products.
Customers may request a return within 30 days from the date of delivery.
Returns may be requested when a Customer is dissatisfied with a Product or has changed their mind.
To request a return, please contact:
Please provide your order number and relevant details about your request.
Our support team will provide return instructions and the appropriate return address.
Customers must not send returned Products to the address displayed on the original shipping package without first obtaining return instructions.
Return conditions
Under our voluntary commercial guarantee:
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The return request must be made within 30 days of delivery.
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The Product must be returned in a condition allowing inspection.
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Original accessories and components must be included.
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Original packaging should be included whenever reasonably possible.
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Products damaged through misuse, excessive wear, or unauthorized modifications may not qualify.
Return shipping costs
For returns based on a change of mind or personal preference, return shipping costs are generally the Customer's responsibility.
If a Product is defective, damaged, incorrect, or otherwise subject to a remedy that requires the Seller to cover shipping costs, Noremya will provide an appropriate solution, including reasonable return shipping costs where applicable.
Refunds
When a return is approved, the refund will normally be issued to the original payment method.
Under our voluntary return guarantee, approved refunds are generally processed within 5 business days after approval.
Additional time may be required by the Customer's financial institution.
Order cancellations
Customers may request cancellation by contacting our support team as soon as possible after purchase.
We will attempt to cancel orders before they are processed and dispatched.
If an order has already shipped, the Customer may request a return under the applicable return policy.
These commercial terms do not limit mandatory cancellation, refund, withdrawal, or other consumer rights that may apply under relevant laws.
Customers in jurisdictions where statutory withdrawal rights apply retain those rights independently of our 30-Day Money-Back Guarantee.
Article 8 – Product Warranties and Consumer Guarantees
HORIZYS GROUP makes reasonable efforts to supply Products that correspond to their descriptions and are suitable for their intended purposes.
Customers receiving damaged, defective, or incorrect Products should contact:
Please provide the order number and a description of the issue, together with supporting photographs where reasonably necessary.
Depending on the circumstances and applicable consumer protection laws, appropriate remedies may include:
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Replacement of the Product.
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Repair, where applicable and appropriate.
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A partial or full refund.
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Another legally appropriate remedy.
Any voluntary commercial guarantee offered by Noremya is additional to applicable statutory rights.
Where French or European mandatory consumer protection laws apply, Customers retain their applicable legal guarantees, including rights concerning conformity and hidden defects.
Nothing in these Terms excludes warranties or consumer protections that cannot lawfully be excluded.
Article 9 – Liability
HORIZYS GROUP makes reasonable efforts to ensure that the Website operates securely and that Products are supplied in accordance with accepted orders.
To the extent permitted by applicable law, HORIZYS GROUP shall not be liable for losses resulting solely from events beyond its reasonable control.
We are not responsible for damage resulting from a Customer's improper use of a Product where such use is contrary to appropriate instructions or warnings.
Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, non-excludable statutory obligations, or any other liability that cannot legally be restricted.
This provision does not limit applicable consumer remedies for non-delivery, defective Products, or misleading product information.
Article 10 – Force Majeure
Neither party shall be responsible for a failure or delay in performing contractual obligations to the extent caused by an event beyond its reasonable control that could not reasonably have been anticipated or prevented.
Such events may include natural disasters, major transportation disruptions, government restrictions, widespread infrastructure failures, or other qualifying events.
The affected party shall take reasonable measures to minimize disruption and communicate relevant delays.
Where performance is materially prevented for more than 90 days, either party may seek termination of the affected obligations, subject to applicable consumer protection and refund requirements.
This clause does not override mandatory shipping, cancellation, or refund rights.
Article 11 – Intellectual Property
The Website and its original content, including logos, text, designs, graphics, photographs, videos, and other protected materials, are owned by HORIZYS GROUP or used under authorization from the relevant rights holders.
Such content is protected by applicable intellectual property laws.
Unauthorized reproduction, distribution, modification, or commercial exploitation of protected content is prohibited, except where permitted by law.
Requests for permission may be sent to:
Article 12 – Personal Data Protection
HORIZYS GROUP processes personal information in accordance with applicable privacy and data protection laws, including the General Data Protection Regulation (GDPR) where applicable.
Personal information may be collected and used for:
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Processing orders and payments.
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Customer support.
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Order fulfillment and delivery.
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Fraud prevention.
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Legal and accounting obligations.
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Website analytics.
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Marketing and advertising where permitted.
Information may be shared with authorized service providers and partners as described in our Privacy Policy.
Depending on the applicable law, Customers may have rights to access, correct, delete, or restrict certain uses of their personal information.
Privacy-related requests may be submitted to:
For full details, please consult our Privacy Policy.
Article 13 – Customer Reviews and Comments
Customers may submit reviews, recommendations, suggestions, and other feedback about Noremya Products or services.
By submitting such content, the Customer confirms that they are authorized to provide it and that it does not infringe the rights of third parties.
Subject to applicable privacy, intellectual property, and consumer protection laws, the Customer grants HORIZYS GROUP a non-exclusive, royalty-free license to reproduce, display, and use submitted content in connection with its business activities.
We may moderate content that is unlawful, fraudulent, abusive, or unrelated to the Products reviewed.
Customers are not required to provide positive reviews, and we do not prohibit honest criticism of our Products or services.
Article 14 – Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a competent authority, that provision shall be limited or severed to the extent necessary.
The remaining provisions shall remain in effect to the extent permitted by applicable law.
Article 15 – Governing Law and Dispute Resolution
These Terms are governed by French law, subject to any mandatory consumer protection provisions applicable in the Customer's country or state of residence.
For Customers residing in the United States, applicable U.S. federal and state consumer protection laws may provide additional rights and remedies.
Nothing in these Terms removes the benefit of mandatory protections or limits access to courts where such rights cannot lawfully be waived.
Customer support and amicable resolution
If a dispute arises regarding an order, Customers are encouraged to first contact:
We will make reasonable efforts to review the matter and seek an appropriate resolution.
Consumer mediation
Where applicable, Customers may have access to a qualified consumer mediation service or another recognized dispute resolution procedure.
Information about the competent consumer mediator will be provided where legally required.
If an amicable settlement cannot be reached, disputes may be submitted to courts having jurisdiction under applicable law.
The mere use of the Website does not constitute an agreement to mandatory arbitration or a waiver of class-action rights.
NOREMYA — HORIZYS GROUP
Registered office:
66 Avenue des Champs-Élysées
75008 Paris, France
Company registration: RCS Paris 991 791 286
Email: support@noremya.com
Website: https://noremya.com
Last Updated: October 20, 2026